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EIDR Schedule

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EIDR Annual Participants Meeting

EIDR Participants are invited to join us on April 24, 2026 at Google in Playa Vista. 

Register to Attend

Training Schedule

EIDR offers monthly introductory training sessions for those who are new to EIDR. These sessions are intended primarily for beginning EIDR users and those who are in need of a basic refresher.

There are two sessions scheduled each month:

  • Session No. 1: 7-8 a.m. PST | 10-11 a.m. EST | 3-4 p.m. GMT

  • Session No. 2: noon-1 p.m. PST | 3-4 p.m. EST | 8-9 p.m. GMT

RSVP on the training calendar to reserve your training slot and receive a calendar invite. If you encounter any issues with the calendar, please contact support@eidr.org.


Topics covered in the new user training include:

• Introduction to EIDR’s data model

• Using the Registry User Interface (Web UI)

• Basic search and record creation via the EIDR Web UI

The training sessions are held on the third Wednesday of each month. For 2026, those dates are:

  • Jan. 21
  • Feb. 18
  • March 18
  • April 15
  • May 20
  • June 17
  • July 15
  • Aug. 19
  • Sept. 16
  • Oct. 21
  • Nov. 18
  • Dec. 16

If you are in a time zone that is not covered, you need advanced training, or the scheduled sessions do not meet your needs in some other way, please reach out to support@eidr.org.

Scheduled Maintenance

EIDR has several, regularly-scheduled maintenance windows:

  • Registry Backup: Daily @ 6 a.m.-7 a.m. UTC (the production registry may be in read-only mode while the backup is running)
  • De-Dupe Maintenance: Fridays @ 1 p.m.-1:30 p.m. UTC (the production registry will be in read-only mode while the de-dupe service is off-line)
  • Registry Maintenance: Last Tuesday of each Month @ 9:30 a.m.-11:30 a.m. UTC (the sandbox will be unavailable while it is refreshed from production — other activities may be scheduled as needed and may cause production registry read- or write-operation interruptions)

Most service interruptions will be less than 10 minutes, scheduled to fit within the windows noted above.

We will notify you in advance of any significant registry updates planned for the monthly maintenance window and any other maintenance that may interrupt service outside of these scheduled windows.

NOTE: The EIDR Sandbox system is refreshed with partial Production data during the monthly Registry Maintenance on the last Tuesday of the month. This means that any Sandbox test records/pending transactions will be lost. If you are conducting an extended test in the EIDR Sandbox that would be interrupted by the monthly refresh, let us know in advance and we will postpone the Sandbox refresh.

Please let us know if you have any questions or concerns at support@eidr.org.

Holiday Schedule

EIDR Operations (live customer support and manual de-duplication review services) observes a US-based holiday schedule. Standard support services will not be available on the following days, but after-hours services may be available by special request.

  • New Year’s Day: 2026-01-01
  • Martin Luther King Day: 2026-01-19
  • Presidents’ Day: 2026-02-16
  • Memorial Day: 2026-05-25
  • Juneteenth: 2026-06-19
  • U.S. Independence Day: 2026-07-03
  • Labor Day: 2026-09-07
  • Veterans Day: 2026-11-11
  • Thanksgiving Day: 2026-11-26
  • Thanksgiving Friday: 2026-11-27
  • Christmas Eve: 2026-12-24
  • Christmas Day: 2026-12-25
  • New Year’s Eve: 2026-12-31